FAQs

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FAQs

Valuemore delivers across Sri Lanka.

Delivery charges may vary depending on the area and distance. Any free delivery promotions will be clearly mentioned on our website.

You can select your preferred delivery date at checkout. While we always try our best to deliver within your selected time frame, exact time slots cannot be guaranteed due to traffic, weather, or other unforeseen circumstances.

We also offer same-day delivery within Colombo, depending on product availability and order time.

For urgent or special delivery requests, please contact us:
+94 74 167 8581

If the recipient is unavailable at the time of delivery:

  • Our delivery team will attempt to contact the recipient or sender.
  • Delivery may be rescheduled if necessary.
  • Re-delivery charges may apply depending on the situation.

To avoid delays, please ensure the recipient is available on the selected date.

Yes 😊

We deliver 7 days a week, including weekends.

Public holiday deliveries are available depending on operational capacity. We recommend placing your orders early during festive seasons.

Yes 🎁

We can arrange surprise deliveries. The sender’s details will not be shared with the recipient unless requested.

You can also include a personalized message during checkout.

Yes.

Valuemore uses secure SSL encryption to protect your personal information.

We do not store credit/debit card details, and all online payments are processed through secure gateways.

Your privacy and security are very important to us.

Placing an order is simple:

  • Choose your product
  • Add it to your cart
  • Enter delivery details
  • Select your payment method
  • Confirm your order

You will receive an order confirmation once your purchase is completed.

If you need assistance, our customer support team is happy to help.

Currently, Valuemore delivers within Sri Lanka only.

Customers living overseas can place orders through our website to send gifts to friends and family within Sri Lanka.

You can check your order status by contacting us:

  • +94 74 167 8581
  • valuemore6@gmail.com

Our team will provide updates regarding order processing and delivery.

If your delivery location is not available during checkout, please contact us directly.

We will check delivery availability and inform you accordingly. Additional charges may apply for remote areas.

We accept:

  • Credit/Debit Cards (via secure online gateway)
  • Bank Transfers
  • Cash on Delivery (COD)

All transactions are processed securely.

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